Privacy Policy and GDPR Policy
A. Collection of Personal Data
We may collect, store, and use the following types of personal data:
Information about your computer: including your IP address, geographical location, browser type and version, and operating system.
Information about your visits and use of this website: including referral sources, duration of visits, pages viewed, and navigation paths on the site.
Information you provide when filling out a contact form on our website: including your name, email address, and any other information you choose to provide.
Information contained in any queries you send us regarding our products or services.
Information contained in or related to any communication you send us: including the content of the message and metadata associated with the message.
Any other personal information you choose to send us.
B. Use of Personal Information
Personal information provided to us through our website will be used for the purposes set out in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:
Administering our website and business.
Personalizing our website for you.
Providing you with the services available on our website.
Sending you non-marketing commercial communications.
Sending you email messages that you have specifically requested.
Providing third parties with statistical information about our users (but these third parties will not be able to identify any individual user from this information).
Processing requests and complaints made by you or about you regarding our website.
Ensuring the security of our website and preventing fraud.
Checking compliance with the terms and conditions governing the use of our website.
Other uses.
C. Legal Grounds for Processing Personal Data (GDPR)
We process your personal data on the following legal bases:
Consent: You have given explicit consent for the processing of your personal data for specific purposes, such as agreeing to the use of cookies or filling out a contact form.
Legal Obligation: Processing is necessary for compliance with a legal obligation we have (e.g., retaining information to comply with legal requirements).
Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where there are overriding grounds to protect your personal data that outweigh these legitimate interests (e.g., ensuring the security of our site).
D. Disclosure of Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary for the purposes set out in this policy.
We may disclose your personal information:
Where we are required to do so by law;
In connection with any ongoing or prospective legal proceedings;
To establish, exercise, or defend our legal rights (including providing information to others to prevent fraud and reduce credit risk);
To any person who, in our reasonable opinion, may apply to a court or other competent authority for disclosure of that personal information, and where, in our reasonable opinion, such court or authority would be likely to issue an order for disclosure of that personal information.
E. International Transfers of Personal Information
The information we collect may be stored, processed, and transferred between any countries in which we operate to enable us to use the information in accordance with this policy.
You expressly consent to the transfer of personal information described in this section E.
F. Retention of Personal Information
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this section F, we will retain documents (including electronic documents) containing personal data:
Where we are required to do so by law;
If we believe that such documents may be relevant to any ongoing or prospective legal proceedings; and
To establish, exercise, or defend our legal rights (including providing information to others to prevent fraud or reduce credit risk).
G. Protection of Your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
All personal information you provide will be stored on our secure servers.
You acknowledge that data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the global network.
H. GDPR Compliance
Under the General Data Protection Regulation (GDPR), we are required to inform you of the following rights regarding your personal information:
Right to Access: You have the right to request copies of your personal data. This includes all data you have provided while interacting with us. Data access requests must be made from the same email address used when providing the information. We will provide copies of the data only to that same email address.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete information you have provided.
Right to Erasure: You have the right to request the deletion of your personal information. To do this, please write to us from the same email address you wish to have deleted from our system.
Right to Data Portability: You have the right to request the transfer of your data to another organization or directly to you under certain conditions.
Right to Object: You have the right to object to the processing of your personal data under certain conditions.
Right to Restriction of Processing: You have the right to request the restriction of processing your personal data under certain conditions.
Right to Lodge a Complaint: If you believe that our processing or use of your personal data does not comply with GDPR, you have the right to lodge a complaint with a supervisory authority responsible for overseeing GDPR compliance.
I. How to Exercise Your Rights
You can exercise your rights by contacting us using the contact information provided on our website.
To submit a request for access to your personal data, please email us at info@ezervent.com. Requests must be sent from the same email address used when providing the information. We will respond to requests at the same email address.